S
SkyEyes
We currently have a problem with Citrix users that they will receive a
document and a red X will appear where pictures are suppose to. Other
documents that include pictures appear fine. So we saw the embedded picture
TID, but that is not the case because once we rename the citrix profile, all
is well on that picture.
The problem we keep having is we can't go renaming this profile and that
every time they receive a specific document and can't view pictures. What
gives?
Obviously this cannot be an embedded picture problem or the problem would
still exist after the partner receives a new citrix profile. Correct??
document and a red X will appear where pictures are suppose to. Other
documents that include pictures appear fine. So we saw the embedded picture
TID, but that is not the case because once we rename the citrix profile, all
is well on that picture.
The problem we keep having is we can't go renaming this profile and that
every time they receive a specific document and can't view pictures. What
gives?
Obviously this cannot be an embedded picture problem or the problem would
still exist after the partner receives a new citrix profile. Correct??