Cleared Cache... Lost everything...

[TheBigFundamental]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

This morning I noticed that my Entourage Exchange account was not receiving emails or updating itself. I was also getting repeated calendar messages and reminders after having previously deleted them.

I checked through the forums and it was suggested I check 3 things: That Entourage was online, that the VPN system was online and connected to entourage and finally, clear the Cache for my Inbox. I did everything in that order and lost everything, with my Exchange account still not downloading emails.

As a PhD student this is quite a massive loss. Is there any way I can:
a) get my old emails back
b) get entourage exchange going again

NEED HELP FAST!!!! Many thanks in advance for any help you can offer!!!!

 

[Adam Bailey]

This morning I noticed that my Entourage Exchange account was not
receiving emails or updating itself. I was also getting repeated calendar
messages and reminders after having previously deleted them.

I checked through the forums and it was suggested I check 3 things: That
Entourage was online, that the VPN system was online and connected to
entourage and finally, clear the Cache for my Inbox. I did everything in
that order and lost everything, with my Exchange account still not
downloading emails.

First of all, are you sure everything is gone? Try logging into your
Exchange account using other means, such as OWA, and see if everything is
there.

Clearing the Entourage cache downloads everything from the server again. The
only reason you would lose email is if there is nothing *on* the server, or
if Entourage is not able to communicate with the server to rebuild the list.