Click desktop icon-Word 2000 freezing up

[Joe T]

Just started happening. When I click the desktop Word icon-Word 2000 freezing
up. Do ctrl-alt-del. End task. Then if I go to open ANY other desktop item I
get the "Insufficiant system resources. Close programs etc" in a long white
box. When I go to the Start button, it comes up all blank. I then have to use
reset to reboot to use the desktop again.

However if I access any Word document through My documents folder, all works
fine. Whats up??

 

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

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Graham Mayor - Word MVP


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[Joe T]

Well. after checking what one person said, I found that the shortcut path is
missing. Right click desktop icon, properties, shortcut. No shortcut path
shown. Now what?
I tried to delete and reinstall from the Win 98se control panel add/delete
but it tells me "The installation source for this product is not available.
Verify the source exists."
Now what. I'll try the links below also. Thanks

 

[Graham Mayor]

If the registry entries are screwed, thus preventing you from repairing the
Word installation, you will have to run setup from the original CD and
repair it from there.

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Graham Mayor - Word MVP


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[Suzanne S. Barnhill]

Search your hard drive for winword.exe (you'll need to be sure to include
hidden and system files in the search). If you find it, create a new
shortcut and drag it to the desktop.