Clicking on a mailto link generates 'can't create the item' error

  • Thread starter Julian @ ZeroOne
  • Start date
J

Julian @ ZeroOne

Have a user running Outlook XP.

When they click a mailto: link within a website (any website) Outlook
throws the error "can't create the item".

This is a brand new installation of Office XP (workstation recently been
rebuilt), that has been updated via Office Update.

Can't find anything on this error anywhere.

Would appreciate any assistance anyone can throw at me. This one has me
pulling my hair out.
 

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