clicking PDF "button" in Word does nothing

[CarolynACP]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

After installing Office 2008, the first time I opened Word a message came up saying something about a component regarding PDFs that was either missing or needed to be upgraded. When I clicked the link to fix the issue, something went wrong and the process was never finished. Now I can't find the link and can't save PDFs using the "button" that pops up in Word. I've tried unsuccessfully searching for the solution but haven't come across it. Does anyone know what I'm referring to, and if so, can you help? Thanks much.

 

[CyberTaz]

Hi Carolyn;

Do you have an old version of Adobe Acrobat?

Word 2008 doesn't have a PDF button that "pops up". PDFs are created by
using Save As> PDF or by using the PDF button supplied by OS X in the Print
dialog. What you vaguely describe sounds like the PDFMaker Toolbar nemesis
that earlier versions of Acrobat (6.0.1, 6.0.2) automatically attempted to
force into Word as an Add-In. If that's the case, updating Acrobat to 6.0.3
or upgrading to a newer version of Acrobat usually resolves it. There is
also a workaround if both of those options are out of the question & you
don't want to remove Acrobat altogether. Details on that are here:

http://support.microsoft.com/?kbid=891335

If that isn't the problem please be more exact about the "button" you're
referring to as well as any specific details you can furnish. If the message
comes up again the actual wording of its content would help a lot.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Corentin Cras-Méneur]

After installing Office 2008, the first time I opened Word a message
came up saying something about a component regarding PDFs that was
either missing or needed to be upgraded. When I clicked the link to fix
the issue, something went wrong and the process was never finished. Now
I can't find the link and can't save PDFs using the "button" that pops
up in Word. I've tried unsuccessfully searching for the solution but
haven't come across it. Does anyone know what I'm referring to, and if
so, can you help? Thanks much.

Do you have Acrobat Pro on your Mac?? It sounds like their add-on (that
somply doesn't work anymore in Word 2008).
If I were you, I'd simply remove it, it's completely useless.
You can achieve the same results by using Print and using the Distiller
virtual printer from there.

Corentin