Client error in Outlook for Project Add-in

[Lynn D]

I am getting the following error when a user tries to update tasks through
Outlook. I am unable to resolve by reinstalling and/or repairing as outlined
in the error message below. I can log in as another user on the same computer
and update tasks without issue. I can also go to another computer and
duplicate this error for the same user.
Any ideas?
Thanks, Lynn D


An unexpected error has occured
Please reload the Project Add-in for Outlook by clicking Options on the
Tools menu. From the Other tab, click Advanced Options and then COM Add-ins.
On the COM Add-ins dialog, ensure that Microsoft Project Server Add-In is
checked, and then Click Ok. If this does not resolve the issue, you may need
to repair or reinstall the add-in via Add or Remove Programs from the Control
Panel

 

[Paul Conroy Designtech]

try reinstalling the Outlook addin and make sure there is a valid connection
string to the project server on the Project Tab of Outlook Options.

 

[Lynn D]

Thanks for the suggestion. I tried to reinstall and have a valid connection
to the server. Seems this problem is only happening for this user on any
machine (who will validate fine and can access through PWA)

 

[Paul Conroy Designtech]

Maybe their windows profile is corrupt. Can you log on the same machine,
create an outlook profile and connect to Project Server?

 

[Lynn D]

I created a new windows and still get the same error.