rkelly31 said:
I have client-only rules set up but it won't run unless I manually run it but
my other client based rules run automatically. The rule is:
Apply this rule after the message arrives
sent to "(e-mail address removed)"
and with "criteria" in the body
move it to the "Review" folder
So when you view the headers for that e-mail, is
"(e-mail address removed)" specified in the To or Cc headers? If the
sender used Bcc then you cannot test on the recipient e-mail address
because it won't be in those headers.
Are these for plain-text or HTML-formatted e-mails? If HTML, are you
sure "criteria" is one string without any intervening HTML tags?
Something like "cri<b></b>teria" won't be detected because the
boundaries forced by the HTML bolding tags (i.e., there are words "cri"
and "teria" but not "criteria").
What rules do you have before this rule? If another rule triggers on
the same message and has the stop-clause in it then rule processing
stops on that triggered rule and never gets to this rule. Have you
tried disabling all rules and leaving only this one set? When you run
rules manually, it is likely that you are selecting just one rule to
run. It is possible to select multiple rules but the default is to run
just the one rule that you selected. Other rules with a stop-clause
might prevent reaching this rule. Rules are not independent of each
other. If a rule has a stop-clause, and if it fires, it prevents other
rules from being exercised against the same message. That's the purpose
of the stop-clause. If the stop-clause is not in a rule but the rule
fires then its action(s) get OR'ed with the next rule(s) that also fire
on the same message.
