Client-Side Junk E-Mail Filtering

[jas6062]

We are using Intelligent Message Filtering with Exchange 2003 SP2. We have a
user where e-mail sent to a distribution list hidden from the GAL is being
moved to his Junk E-Mail folder by Outlook 2003 SP3 client-side filtering.
The e-mail is not being moved if cached-mode is disabled. I added the
distribution list address to the user’s Safe Recipients list of their
Outlook. Does the distribution list have to be visible in the GAL for
client-side filtering to function properly or am I missing something else?

Thank you

 

[Ben M. Schorr, MVP]

Is this mail entirely internal or does it come from outside? Did adding it
to the Safe Senders list work?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[jas6062]

This issue from external e-mail. Internal users do not e-mail the
distribution group. I have added the e-mail address for the distribution
group to the user’s Safe Recipients list - which has not resolved the issue.

Jeremy


:

Is this mail entirely internal or does it come from outside? Did adding it
to the Safe Senders list work?
--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

We are using Intelligent Message Filtering with Exchange 2003 SP2. We have
a user where e-mail sent to a distribution list hidden from the GAL is being
moved to his Junk E-Mail folder by Outlook 2003 SP3 client-side filtering.
The e-mail is not being moved if cached-mode is disabled. I added the
distribution list address to the user’s Safe Recipients list of their
Outlook. Does the distribution list have to be visible in the GAL for
client-side filtering to function properly or am I missing something else?

Thank you