Clip Art is not including online catalog

[laurie_g]

Hi
When using clipart I would like to include results from the Online catalog
as well. I've recently reformatted my computer and reinstalled Office 2007.
(with all updates) The first time I used clipart it asked me if I wanted to
include results from the online catalog. I clicked "yes"... but I know this
is not happening.

My options for "Search in" is set to All Collections.

How can I reset this option or fix it so that the online clips are included
in my results?

 

[laurie_g]

Also... when I open the Clip Organizer, I cannot expand the "Web Collections"
tree at all.

 

[laurie_g]

For anyone else who is having this issue:


Q5: What can I do if MSDT cannot connect to Microsoft?

A5: In some scenarios, a computer that has to be analyzed cannot directly
connect to Microsoft. In this case, use another computer that has Internet
connectivity to select the option that indicates that the problem is
occurring on another computer. When you do this, a self-extracting executable
file that is named "Msdt-portable.exe" is created. Copy this file to the
computer that has the problem, run the file, and then copy the resulting data
to the Internet-connected system. Then, you can finish uploading the files to
Microsoft.

If you do not have another computer available that can connect to Microsoft,
ask the Microsoft support engineer to create the Msdt-portable.exe file as a
stand-alone executable file and to send it to you through your preferred
distribution method. Use Msdt-portable.exe to collect diagnostic data from
the system, and then send the .cab file that is generated to the Microsoft
support engineer. When you do this, use a secure method such as a Secure File
Transfer workspace that the Microsoft support engineer can set up.

A computer that is experiencing this problem may be able to connect to the
Internet but unable to connect to Microsoft because its proxy settings are
incorrect. To resolve this issue, follow these steps:1. In Internet Explorer,
point to Tools, and then click Internet Options.
2. On the Connections tab, click LAN Settings.
3. Under Automatic configuration, click to select the Automatically detect
settings check box. If this does not resolve the problem, click to select the
Use a proxy server for your LAN check box, and then type the correct address
and port.
4. Under the Security tab in Internet Options, select the Trusted sites
icon, and then click Sites.
5. Add "https://*.microsoft.com" to the list, and then click Add.
6. Make sure that the proxy server is configured to let users access the
following URLs by using Integrated or Anonymous authentication:•
https://support.microsoft.com/dcode
• https://dcupload.microsoft.com