Clip gallery user database failed to openwhen trying to insert clip art

[Julie_CIT]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have a teacher that gets the message "Clip gallery user database failed to open" every time she tries to insert clip art in Word or PowerPoint. I have already tried to trash the preferences (and empty the trash) for the clip gallery in the user's library and I have tried repairing her permissions. If logged in as another user, the clip gallery works fine.

This is driving me CRAZY and I really need to move on to other support issues. Please help!

 

[John McGhie]

Try searching for and deleting all instances of " Clip Gallery User
Database".

We can't really tell from that error whether it's not working because it's
corrupted, because office can't find it, or because it's really not there.

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have a teacher that gets the message "Clip gallery user database failed to
open" every time she tries to insert clip art in Word or PowerPoint. I have
already tried to trash the preferences (and empty the trash) for the clip
gallery in the user's library and I have tried repairing her permissions. If
logged in as another user, the clip gallery works fine.

This is driving me CRAZY and I really need to move on to other support issues.
Please help!

--
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Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]