Clip Organizer - Error 0x80030019

[Michael Milnes]

Hello... I scoured the web but couldn't find a specific answer to my problem.
Our network is set for roaming profiles and our PCs are locked down tight
(deepfreeze). When a user tries to go into the MS Clip Organizer they have
been receiving various errors, but the one that comes up the most is this
one: Clip Organizer cannot access the file. An error occurred during the seek
operation. Error code 0x80030019.

I have tried compacting the Clip Organizer but am hesitant to rename/delete
the file due to the fact that we would have to do that to all the users. Any
suggestions?

Thanks.
Michael Milnes

 

[Mary Sauer]

If you have the Organizer setup correctly for your network, renaming the
"Mstore10.mgc" for a particular user shouldn't change the others.
These articles are valid for 2003 as well.

Clip2002: How to Share a Collection on a Network
http://support.microsoft.com/kb/300859


Clip2002: Errors That Indicate the Mstore10.mgc File May Be Corrupted
http://support.microsoft.com/kb/300863/en-us

 

[Dawn Crosier]

See if clearing your temp files helps. I've had that help me with
more than one instance of problems with the Internet Temporary files.

Good Luck.

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

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