close exsisting dialog box

[ronw]

When I start my computer or open word a box comes up and says to close
exsisting dialog box " go to word and close exsisting dialog box) how can I
stop this or close the dialog box which is not oprn

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.