"Close open dialogue boxes" error message

[Marilyn Reed]

Hello,

Recently when I try to open a file from a folder by double clicking it (with
Word closed), Word starts to come up and then stops and gives me a warning
window stating that there are open dialogue boxes that need to be closed
before Word will finish opening. Only option is to click "OK". I click on
"OK" and Word continues to open, the correct file opens and that's it. I've
tried opening different files with same results. I have done a cold reboot
and gone directly to a file, double clicked on it and the same thing
happens. If I open Word first and then find file from within Word,
everything works fne. Any suggestions?

Thanks for any help you can give me,

Marilyn

 

[TF]

If you have Norton Anti Virus, open NAV and disable the Office Plug-in
option.



: Hello,
:
: Recently when I try to open a file from a folder by double clicking it
(with
: Word closed), Word starts to come up and then stops and gives me a warning
: window stating that there are open dialogue boxes that need to be closed
: before Word will finish opening. Only option is to click "OK". I click on
: "OK" and Word continues to open, the correct file opens and that's it.
I've
: tried opening different files with same results. I have done a cold reboot
: and gone directly to a file, double clicked on it and the same thing
: happens. If I open Word first and then find file from within Word,
: everything works fne. Any suggestions?
:
: Thanks for any help you can give me,
:
: Marilyn
:
:

 

[Marilyn Reed]

Thank you Terry,

I had others advises me to monkey around in my registry, and I didn't think
that necessary. Good Ol' Norton, strikes again. I thought I had that turned
off, but guess when I last upgraded Norton's Internet Security, it changed
all my settings (though it says it doesn't...sure.)

That did the trick and now I am having no more problems. Thanks again,

Marilyn