Close or Start Over error

[Emer B]

I have created a number of Infopath templates that submit to a SharePoint
site. A few users are getting errors when submitting telling them to contact
the administrator and only giving the options to 'Close' or 'Start Over' and
therefore they lose all content.
I suspect this may be due to having the templates open for too long?

 

[S.Y.M. Wong-A-Ton]

You could try tweaking the session and form session state timeout values in
Central Admin (Office SharePoint Server Shared Services > Configure session
state AND InfoPath Forms Services > Configure InfoPath Forms Services).

Let us know if that helps.