S
Shaun Phurrough
We use Administrative Installation Points (AIP) in a central location to
deploy Office 2003 (with SP1). At this time, we are only deploying Outlook
2003, so I have setup a custom MST which is applied at installation. The MST
installs Outlook 2003 only and locks out everything else (except shared
files, of course). The installations work without issue and Outlook works
without issue.
We now want to deploy InfoPath 2003. Because it is locked out (and there
were administrative reasons we had to do that at the time), the user cannot
simply go to Add/Remove Programs to install it. Therefore, there are two
options, both of which work half the time and are broken the other half:
(1) Run PRO.MSI from the AIP (which shows all the entries and allows the
installaton to be completely updated).
(2) Create a CMW (Custom Maintenance Wizard) file which installs InfoPath
and keeps the current settings for everything else.
In BOTH of these scenarios, sometimes InfoPath installs while other times it
does not. In BOTH scenarios, everything progresses AS IF the installation
was successful. There are no errors, the progress bar scrolls along and the
process takes the same amount of time. However, sometimes, we go to find the
InfoPath shortcut and it isn't there. Checking for the executable also
yields nothing.
I can't figure out why it isn't installing sometimes. We've tried different
things which sometimes help, but there is not consistent result:
- Run PRO.MSI and attempt to install InfoPath (Fails); immediately follow
that by applying the CMW and everything works fine
- Sometimes the above won't work, but doing the reverse will
- Sometimes neither of the above work, but running a repair first will work
(and sometimes this won't work either)
We haven't done anything to the AIP or the workstation which would break the
"tie" to the AIP (such as an update or service pack). Regardless, we have
tried the usual refresh and it doesn't help.
Elevated Priv is enabled (and I verified the HKLM and HKCU entries). An
uninstall and full reinstall without the MST works fine as the user.
Regardless, we still tried as Admin and we still get the same inconsistent
results. Tried a different MST and the same problem eventually crept up
again. It's as if Windows Installer 3.1 is broken or perhaps there is an
issue with the Custom Maintenance Wizard in 2003?
All of our computers are standard images, firmwide.
I'm really at a loss. I have a 1000 users to push this out to and no way to
do it, seemingly without a full uninstall/reinstall (which is unacceptable).
If no one has seen this before, do you have any recommendations on how else
to push out InfoPath? Any and all help is greatly appreciated!
deploy Office 2003 (with SP1). At this time, we are only deploying Outlook
2003, so I have setup a custom MST which is applied at installation. The MST
installs Outlook 2003 only and locks out everything else (except shared
files, of course). The installations work without issue and Outlook works
without issue.
We now want to deploy InfoPath 2003. Because it is locked out (and there
were administrative reasons we had to do that at the time), the user cannot
simply go to Add/Remove Programs to install it. Therefore, there are two
options, both of which work half the time and are broken the other half:
(1) Run PRO.MSI from the AIP (which shows all the entries and allows the
installaton to be completely updated).
(2) Create a CMW (Custom Maintenance Wizard) file which installs InfoPath
and keeps the current settings for everything else.
In BOTH of these scenarios, sometimes InfoPath installs while other times it
does not. In BOTH scenarios, everything progresses AS IF the installation
was successful. There are no errors, the progress bar scrolls along and the
process takes the same amount of time. However, sometimes, we go to find the
InfoPath shortcut and it isn't there. Checking for the executable also
yields nothing.
I can't figure out why it isn't installing sometimes. We've tried different
things which sometimes help, but there is not consistent result:
- Run PRO.MSI and attempt to install InfoPath (Fails); immediately follow
that by applying the CMW and everything works fine
- Sometimes the above won't work, but doing the reverse will
- Sometimes neither of the above work, but running a repair first will work
(and sometimes this won't work either)
We haven't done anything to the AIP or the workstation which would break the
"tie" to the AIP (such as an update or service pack). Regardless, we have
tried the usual refresh and it doesn't help.
Elevated Priv is enabled (and I verified the HKLM and HKCU entries). An
uninstall and full reinstall without the MST works fine as the user.
Regardless, we still tried as Admin and we still get the same inconsistent
results. Tried a different MST and the same problem eventually crept up
again. It's as if Windows Installer 3.1 is broken or perhaps there is an
issue with the Custom Maintenance Wizard in 2003?
All of our computers are standard images, firmwide.
I'm really at a loss. I have a 1000 users to push this out to and no way to
do it, seemingly without a full uninstall/reinstall (which is unacceptable).
If no one has seen this before, do you have any recommendations on how else
to push out InfoPath? Any and all help is greatly appreciated!