Color Categories in OL 2007 and Exchange

[Mellow]

I have Outlook 2007 on client computers on a Small Business Server 2003 R2
domain running Exchange.

The problem is with color categories in shared e-mail account or public
folders. We share some account like (e-mail address removed).
The color categories do not work and causes conflict errors. What is the
reason and is there a fix.

Oh I have Outlook 2003 on the server, does this matter?

 

[Michael Bauer [MVP - Outlook]]

I'm not an Exchange expert, but as far as I know it's strongly recommended
not to have Outlook and Exchange running on the same computer.

What do you mean by the color categories don't work? Every user sees his own
colors for categories; it's up to you to ensure that they all use the same
colors.

--
Best regards
Michael Bauer - MVP Outlook
Synchronize Outlook Categories:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Wed, 5 Dec 2007 08:53:04 -0800 schrieb Mellow:

 

[Mellow]

I was wrong there is NO outlook on the SB Server. Yes the color categories
works well for individual e-mail users but the problem comes in when a
mailbox is shared.

In most companies there are a few e-mail accounts that is used by multiple
users like (e-mail address removed), questions@domain etc. You set up share rights
for these accounts and add them to Outlook on all the clients computers.

When they try use colors it seemingly work at first till another user trys
to change or add to the color categories. You either get a conflict error
message or "Could not open the item. Try again" message that make no sense
since I am not trying to op anything simply wanting to change the color of
the categories.

 

[Michael Bauer [MVP - Outlook]]

You do not change the color of a category on a specific item but change the
category itself - and for editing a property (even if it would be the color)
you must open the item.

Maybe that's a permission issue. The user must have the permission to edit
the items, and for accessing (or editing?) the Master Category List they
must have SendAs and ReceiveAs permission to the mailbox where the list is
stored.

--
Best regards
Michael Bauer - MVP Outlook
Synchronize Outlook Categories:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Thu, 6 Dec 2007 05:25:01 -0800 schrieb Mellow: