color view is damaged - restoring default settings

C

Charles

I just received a message from one of executives who is out on the road. He
got a message about color view is damaged - restoring default settings when
he opened Outlook 2003. All of his color-coded and color-sorted messages are
now in black.

Does he have to restore this by hand? Or, is this a known issue with a fix
available?

Thanks!
 

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