COM add-in Citrix

[Dennis]

Hello,

I've created a COM add-in for saving e-mail in Outlook and
saving Word and Excel docs. The add-in has to run in a
Citrix environment. I have registered the dll but it won't
work. It only works under the Administrator account, but
it won't work under any other user account.

Can anybody help me with this problem?

Thnx,
Dennis.

 

[Davey Fitz]

Yep, I had a similar problem with add-ins on Citrix. I
found that since registry permissions are handled
differently (or, at least, in a different context) the add-
in only responded to administrators. Since everyone's User
registry is handled on the server machine, when the add-in
is installed and the add-in registry key inserted, it is
only inserted for the current user (ie - the
Administrator, assuming the software was installed as
Administrator). If this is the same problem (check
affected users' registries under (HKEY_CURRENT_USER)
Microsoft/Office/Outlook/Addins and see if the add-in's
progid is missing), our workaround was to run a little
program which inserted the keys on a per user basis.

Hope this helps,
Dave