COM AddIn problem

L

Leo

I am running Outlook 2003 SP2. I had 2 COM addins, PocketKnife Peek and PDF
Converter 4.0, installed and everything was working fine. Yesterday I
installed WinFax Pro 10.0 and Outlook started hanging. I had to kill it
from the task manager. Upon restarting it would pop up a dialog box
complaining about one of the addins and ask me if I wanted to disable it. I
clicked Yes. After several restarts I had all the addins disabled and
Outlook would now run. Then I decided the most likely culprit for the
problems was WinFax so I removed it with Add Remove programs. Rebooted.

Now when I go into Outlook->Tools->Options->Other->Advanced Options->COM
Add-Ins, I can check the checkbox next to PocketKnife Peek and PDF Converter
but after clicking OK all the way out exiting Outlook, restarting Outlook
these addins don't work and are no longer checked. It seems that I can't
enable these addins from the COM addin menu. Is there a registry key or
something else that I need to edit to re-enable my addins?
 
M

Milly Staples [MVP - Outlook]

Help->About->Disabled items.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Leo asked:

| I am running Outlook 2003 SP2. I had 2 COM addins, PocketKnife Peek
| and PDF Converter 4.0, installed and everything was working fine.
| Yesterday I installed WinFax Pro 10.0 and Outlook started hanging. I
| had to kill it from the task manager. Upon restarting it would pop
| up a dialog box complaining about one of the addins and ask me if I
| wanted to disable it. I clicked Yes. After several restarts I had
| all the addins disabled and Outlook would now run. Then I decided
| the most likely culprit for the problems was WinFax so I removed it
| with Add Remove programs. Rebooted.
|
| Now when I go into Outlook->Tools->Options->Other->Advanced
| Options->COM Add-Ins, I can check the checkbox next to PocketKnife
| Peek and PDF Converter but after clicking OK all the way out exiting
| Outlook, restarting Outlook these addins don't work and are no longer
| checked. It seems that I can't enable these addins from the COM
| addin menu. Is there a registry key or something else that I need to
| edit to re-enable my addins?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top