You need to ask this question on the EndNote website.
The "Component Object Model" exception means that CWYW is trying to issue an
illegal command to Word.
That may be because of something you are doing, or because of a bug they
have in their program.
You may have a coding problem in your document that causes CWYW to fail when
it tries to start.
As part of your diagnosis, you need to find your Normal.dotm and drag it to
the desktop, then try again with a BLANK document.
If Word still crashes, then you need to remove all of the preferences:
1) Quit all Microsoft applications.
2) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.
3) Find and drag the file Normal.dotm to your desktop. Unless you have
moved it, it should be in
/Users/ ~ /Library/Application Support/Microsoft/Office/User Templates/
4) If the following files exist, Remove or rename them:
~/Library/Preferences/Microsoft/Word Settings (10)
~/Library/Preferences/Microsoft/Word Settings (11)
User/Library/Preferences/com.Microsoft.Word.plist
User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)
5) Now re-start Word 2008 and it should be OK.
Be thorough with this, if you leave any of these files behind Word 2008 will
find them and won't replace them. Do it right and Word will construct a
new, clean, set of preferences and everything should now work.
If it doesn't, it's either EndNote's problem or there is something wrong
with your document, and you will have to make a copy of the document and
delete EndNotes until you find the problem
Cheers
On 26/09/08 6:03 AM, in article
(e-mail address removed), "Katja Aviszus" <Katja
I am running Word 2008 for Mac (12.1.2) with Endnote X1 on an OS X 10.5
(leopard) background.
Everything was fine until about a week ago when starting Word the error
message "A COM exception occurred. Index refers beyond end of list." After
clicking ok, Word shuts down. I've tried reinstalling Word, updated it,
started it, it worked fine. Then I installed the Endnote CWYW bundle (I do
require Endnote for work) and I had the same problem again.
If I take the CWYW file out of the Word startup, Word does not quit.
Resetting the Endnote preferences has not helped.
I am at the end with what little knowledge I have.
Any ideas? Anybody?
Thank you
--
Don't wait for your answer, click here:
http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:
[email protected]