in message
I am using my Brother 3-in-1 to scan a document as an attachment to
an e-mail
in Outlook. It has always worked just fine until recently and I get
the
error message from Outlook that I indicated in my original question.
So you are doing an OCR scan or just a print function? The Brother
3-in-1 is a scanner and a printer. Does the e-mail itself print okay?
Can you save the attachment to a file and open it from the hard drive?
Why would you "scan" an attachment if only to save it or to print it?
Is it a graphic image from which you are trying to extract text? Does
the Brother OCR software work okay when you save the attachment to a
file and then scan it?
Presumably the Brother software installed a plug-in to Outlook. Do
you see it listed in the list of COM plug-ins or add-ons in Outlook?
If not, look under the Help menu to see a list of disabled items.
Have you tried uninstalling the plug-in or all Brother software and
reinstalling it?