Comments and EndNote

[Jan B]

When we try to insert a comment in a Word 2007 doc, we sometimes get a pop-up
box from EndNote X(which we have as an add-in) stating "unspecified error."
How can we avoid this? when this happens, we don't even have EndNote running.

 

[Jan B]

Further to the first post, this happens when we are working in Track Changes.
The message is "Unknown Error."

 

[Beth Melton]

You may not be running EndNote but it sounds like the EndNote add-in is
running. Click the Office Button and click Word Options. Then in the Add-ins
section from the Manage drop down, click COM Add-ins and then click Go. If
the EndNote add-in is listed deselect it and see if that resolves the issue.

~Beth Melton
Microsoft Office MVP