Comments feature in Word X for Mac

[frauleinfist]

My apologies if this has already been covered somewhere...

I am editing text in Word for Mac and rely heavily on the comments
feature, but cannot seem to get it to function properly in emailed
documents. The comments do not show up when my client opens the heavily
commented files I sent her. I also tried emailing it to myself and
downloaded/opened the file on the same machine I modified it on, but
still the comments do not appear. The appear just fine in versions I
save to my machine and reopen later, though. If anyone has ANY advice
to offer on this matter, I sure would appreciate it!!

Many thanks.

 

[frauleinfist]

Hi John,

Thanks so much for the response. I am sending the file as a .doc
attachment. If I save the file to my machine (Macintosh G4) and open it
again, the comments are preserved. If I attach the .doc file to an
email from my gmail account, send it from there to the same gmail
account, save the file to my machine again and open it in Word, the
comments are missing. All of the other edits are accounted for, just
sans the comments. I believe that Word is configured correctly for
comments on my machine, especially since I have no problems before
emailing. Also, there is no security option under preferences in this
version of Word for Mac, so I was not able to try that possible
solution.

Any other advice would be greatly appreciated!! Thanks!

 

[John McGhie [MVP - Word and Word Macintosh]]

You've got me! Please send me a short test document: I want to see what
arrives.

Cheers

Hi John,

Thanks so much for the response. I am sending the file as a .doc
attachment. If I save the file to my machine (Macintosh G4) and open it
again, the comments are preserved. If I attach the .doc file to an
email from my gmail account, send it from there to the same gmail
account, save the file to my machine again and open it in Word, the
comments are missing. All of the other edits are accounted for, just
sans the comments. I believe that Word is configured correctly for
comments on my machine, especially since I have no problems before
emailing. Also, there is no security option under preferences in this
version of Word for Mac, so I was not able to try that possible
solution.

Any other advice would be greatly appreciated!! Thanks!

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[frauleinfist]

John,

Where would you like me to send this file?


Thanks.