common deployment issue with MS Add-ins

[H.]

I am writing a request to get some help on a common deployment issue with MS
Add-ins: com (or vsto) add-in (or vsto docu-centric application) works
perfectly when built but when loaded hits a load error of 2 if checked in the
registry. The client is in NZ and I have what I think is an identical
configuration..in other words I can get my add-in to NOT work. It works on
the development machines, which have a lot of stuff on them. I have sent
several requests so far, and followed each step on several platforms,
formatting machines and virtual machines, and still this bug bites! I'm
using XP Professional, .NET 1.1, Office 2003 Professional and .Net 2.0 - in
that order so as to get the MS Office and Word PIA's. I am missing
something, and it is not:

..Net 1.1 or 2.0
Office/Word PIA's (stored in the GAC)
VSTO runtime
VSTO SE runtime
Microsoft Installer 3.0 (I am not using the KB hotfix as it comes with
Service Pack 2).

If any of you Add-ins gurus out there could help, I'm on my way to joining
you (in a few months of course)

 

[Jayme.Pechan]

There are some bugs in the Outlook 2003/.NET combination that cause this
problem that requires a patch at install time. You can read about it and
download the patch here:

http://support.microsoft.com/kb/908002

Good luck.

Jayme Pechan
Whitefeld