Compare documents error

[Alice]

When comparing an emailed version of a document (the original) to our edited version (Word 2000), we get the error message that Word has encountered a field of more than 750 characters and cannot continue comparing (or words to that effect). I took out all field codes (did a CTRL-SHIFT-F9 to turn codes into text) and tried again. We don't get the error but at a certain point in the document everything is struck through (as though it had been deleted) and then all the same paragraphs are bolded (as though they have all been newly inserted). Has anyone seen this behavior? Have any workarounds or fixes? Thanks. Alice. (P.S. We do compare the original to the edited, as outlined in the Help menu.)

 

[DA]

Hi Alice

First point to check is that you're running all the
latest service packs.

I've run into this before (not sure anymore if it was
with Word2000 though). If I remember, the only way we
found to work around this was to convert all fields to
text in both docs and save them as separate files before
doing the compare.

Found this on MS.. but they don't seem to offer a much
better explanation. :-(
http://support.microsoft.com/default.aspx?scid=kb;en-
us;109532&Product=wrd

Sorry can't offer you a better solution.
Dennis

-----Original Message-----
When comparing an emailed version of a document (the

original) to our edited version (Word 2000), we get the
error message that Word has encountered a field of more
than 750 characters and cannot continue comparing (or
words to that effect). I took out all field codes (did a
CTRL-SHIFT-F9 to turn codes into text) and tried again.
We don't get the error but at a certain point in the
document everything is struck through (as though it had
been deleted) and then all the same paragraphs are bolded
(as though they have all been newly inserted). Has
anyone seen this behavior? Have any workarounds or
fixes? Thanks. Alice. (P.S. We do compare the
original to the edited, as outlined in the Help menu.)