Compatibility problem between Mac Word and Windows Word

[Leiza]

Version: Older version
Operating System: Older version

Why does a word document(docx) created using mac Word 2008 fail to open correctly in Windows word 2003? Is it merely a problem of fundamental incompatibility or that the file was not saved in the right format?

 

[macropod]

Hi Leiza,

Has the Office 2007 compatability pack been installed on the PC with Word 2003? If not, it'll need to be installed or Word 2008 will
have to save the document in the Word 97-2003 file format (.doc).

 

[John McGhie]

No: It is likely because the Windows user has not applied Office 2003
Service Pack 2, which contained the converter they need.

They probably also tried to open it by double-clicking out of their email.
Most corporate email systems will prevent that because of the risk of
viruses. She then needs to yell at her IT department to "make it work".
They will

Cheers

Version: Older version
Operating System: Older version

Why does a word document(docx) created using mac Word 2008 fail to open
correctly in Windows word 2003? Is it merely a problem of fundamental
incompatibility or that the file was not saved in the right format?

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]