Computer crashed can't download Microsoft Office Professional

[achristie]

My computer crashed and my data was saved luckily, but when they reinstalled
it on my new hard drive, Microsoft Office Professional was gone. They (Best
Buy) told me that I need to reinstall it. It won't accept my product key.
I'm assuming it's because it can only be downloaded once? How am I going to
get all of my emails and information back? Isn't there a way to get all of
that information?
Any help would be greatly appreciated! It's got my entire list of business
contacts and I'm screwed unless i have that.

 

[JoAnn Paules]

Where are your Office CDs?

 

[achristie]

I have it, but when I type in the product code it doesn't recognize it. I
think because it's for a one-time use, but shouldn't I be able to use it
again since it's still the same computer?
--
achristie

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone. They
(Best
Buy) told me that I need to reinstall it. It won't accept my product key.
I'm assuming it's because it can only be downloaded once? How am I going
to
get all of my emails and information back? Isn't there a way to get all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[Bob I]

If it is "work at home" program, contact your place of work.

 

[achristie]

I'm self-employed.
--
achristie

If it is "work at home" program, contact your place of work.

 

[JoAnn Paules]

Use good lighting and try the key again. Several of the numbers/letters look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I have it, but when I type in the product code it doesn't recognize it. I
think because it's for a one-time use, but shouldn't I be able to use it
again since it's still the same computer?
--
achristie

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone. They
(Best
Buy) told me that I need to reinstall it. It won't accept my product
key.
I'm assuming it's because it can only be downloaded once? How am I
going
to
get all of my emails and information back? Isn't there a way to get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[achristie]

Do you know the number I'd use to do a phone activation? I tried to find a
number but just found the support number which charges $49.
--
achristie

Use good lighting and try the key again. Several of the numbers/letters look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I have it, but when I type in the product code it doesn't recognize it. I
think because it's for a one-time use, but shouldn't I be able to use it
again since it's still the same computer?
--
achristie

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone. They
(Best
Buy) told me that I need to reinstall it. It won't accept my product
key.
I'm assuming it's because it can only be downloaded once? How am I
going
to
get all of my emails and information back? Isn't there a way to get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[JoAnn Paules]

http://support.microsoft.com/kb/823570

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Do you know the number I'd use to do a phone activation? I tried to find
a
number but just found the support number which charges $49.
--
achristie

Use good lighting and try the key again. Several of the numbers/letters
look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I have it, but when I type in the product code it doesn't recognize it.
I
think because it's for a one-time use, but shouldn't I be able to use
it
again since it's still the same computer?
--
achristie


:

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone.
They
(Best
Buy) told me that I need to reinstall it. It won't accept my
product
key.
I'm assuming it's because it can only be downloaded once? How am I
going
to
get all of my emails and information back? Isn't there a way to get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[achristie]

I'd like to try to activate by phone but can't find the phone number. The
number I found requires me to pay $49 first.
--
achristie

Use good lighting and try the key again. Several of the numbers/letters look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I have it, but when I type in the product code it doesn't recognize it. I
think because it's for a one-time use, but shouldn't I be able to use it
again since it's still the same computer?
--
achristie

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone. They
(Best
Buy) told me that I need to reinstall it. It won't accept my product
key.
I'm assuming it's because it can only be downloaded once? How am I
going
to
get all of my emails and information back? Isn't there a way to get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[achristie]

I called to try to activate that way and they need an ID number. I don't
have one when I run the Microsoft software. Mine just asks if I'd like to
remove or reinstall my software. The wizard doesn't give ID numbers. I just
need to reinstall my software.
--
achristie

http://support.microsoft.com/kb/823570

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Do you know the number I'd use to do a phone activation? I tried to find
a
number but just found the support number which charges $49.
--
achristie

Use good lighting and try the key again. Several of the numbers/letters
look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



I have it, but when I type in the product code it doesn't recognize it.
I
think because it's for a one-time use, but shouldn't I be able to use
it
again since it's still the same computer?
--
achristie


:

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone.
They
(Best
Buy) told me that I need to reinstall it. It won't accept my
product
key.
I'm assuming it's because it can only be downloaded once? How am I
going
to
get all of my emails and information back? Isn't there a way to get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[achristie]

I called to try to activate that way and they need an ID number. I don't
have one when I run the Microsoft software. Mine just asks if I'd like to
remove or reinstall my software. The wizard doesn't give ID numbers. I just
need to reinstall my software.

--
achristie

http://support.microsoft.com/kb/823570

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Do you know the number I'd use to do a phone activation? I tried to find
a
number but just found the support number which charges $49.
--
achristie

Use good lighting and try the key again. Several of the numbers/letters
look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



I have it, but when I type in the product code it doesn't recognize it.
I
think because it's for a one-time use, but shouldn't I be able to use
it
again since it's still the same computer?
--
achristie


:

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone.
They
(Best
Buy) told me that I need to reinstall it. It won't accept my
product
key.
I'm assuming it's because it can only be downloaded once? How am I
going
to
get all of my emails and information back? Isn't there a way to get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list of
business
contacts and I'm screwed unless i have that.

 

[JoAnn Paules]

They're talking about the product key and you said you have it.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I called to try to activate that way and they need an ID number. I don't
have one when I run the Microsoft software. Mine just asks if I'd like to
remove or reinstall my software. The wizard doesn't give ID numbers. I
just
need to reinstall my software.
--
achristie

http://support.microsoft.com/kb/823570

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Do you know the number I'd use to do a phone activation? I tried to
find
a
number but just found the support number which charges $49.
--
achristie


:

Use good lighting and try the key again. Several of the
numbers/letters
look
like something else.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



I have it, but when I type in the product code it doesn't recognize
it.
I
think because it's for a one-time use, but shouldn't I be able to
use
it
again since it's still the same computer?
--
achristie


:

Where are your Office CDs?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



My computer crashed and my data was saved luckily, but when they
reinstalled
it on my new hard drive, Microsoft Office Professional was gone.
They
(Best
Buy) told me that I need to reinstall it. It won't accept my
product
key.
I'm assuming it's because it can only be downloaded once? How am
I
going
to
get all of my emails and information back? Isn't there a way to
get
all
of
that information?
Any help would be greatly appreciated! It's got my entire list
of
business
contacts and I'm screwed unless i have that.