computer freezes when opening WORD

[Pam]

No other Office application has this problem but neither
existing Word documents nor a new template can be opened.
Not only that, the computer crashes when attempting to
open Word. There are no viruses and everything else works
on the computer

 

[Pam]

I don't understand.."email cannot be acknowledged..."

 

[Suzanne S. Barnhill]

It means that I don't answer questions sent by email. But that's part of my
signature. The body of the message was a link to the page where you will
find help:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.