Computer Password Displays as Company Name onStartup Screen of Office Programs

[ripp0036]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

When I start up an office program (doesn't matter which one), the password that is set up for the computer account displays as the company name under the "This Product Licensed to:" line. I went into the Preferences of Word to delete the company name (which was the password) but it still displays. I also reinstalled Office to see if it would give me a chance to input the data, but it didn't...and the password still displays on start up. Does anyone know how I can change this so the log-on password is not shown?

Thanks, Darin

 

[William Smith [MVP]]

When I start up an office program (doesn't matter which one), the
password that is set up for the computer account displays as the
company name under the "This Product Licensed to:" line. I went into
the Preferences of Word to delete the company name (which was the
password) but it still displays. I also reinstalled Office to see if
it would give me a chance to input the data, but it didn't...and the
password still displays on start up. Does anyone know how I can
change this so the log-on password is not shown?

Hi Darin!

You're on the right track in that you tried to re-install Office but the
files created that hold the splash screen information must be
specifically removed.

I believe these should be the correct instructions for resetting your
name. You can safely change this information without affecting any of
your files, Entourage date or preferences.

In any Office application select Help --> <Application name> Help and
search for "Remove and reenter the Office 2008 product key". These
instructions tell you how to delete the OfficePID, which stores your
name and your Product ID. You will need to re-enter your Product Key
(the yellow sticker on the back of your DVD sleeve) so have that handy.

Hope this helps!

--

bill

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[profmachugh]

I've got the same problem. I installed Office 2008 Home & Student Edition on 3 computers, all running OS X.5.4. No problem on 2 Intel iMacs. But on a MacBook Air, the computer account's password shows up on the startup screen, and it still shows up even though I deleted it on the User screen in Word's Preferences. I too would like to get rid of the password om the startup screens, and I'd appreciate any advice on how to do it.

 

[ripp0036]

I finally found a phone number to Microsoft Mac helpline (1-866-474-4882) and called them. They knew exactly how to fix it. I had to go into several different folders to delete Office files and folders. Then I simply went to start up an Office program and it asked me for the product key and re-entered the "license to" information. It works great now.

Sorry, but I can't remember exactly what files had to be deleted. But I would call the helpline, and they should be able to help you out in no time.

 

[Diane Ross]

I've got the same problem. I installed Office 2008 Home & Student Edition on 3
computers, all running OS X.5.4. No problem on 2 Intel iMacs. But on a MacBook
Air, the computer account's password shows up on the startup screen, and it
still shows up even though I deleted it on the User screen in Word's
Preferences. I too would like to get rid of the password om the startup
screens, and I'd appreciate any advice on how to do it.

I believe resetting the PID will force you to re-enter the info and the CD
Key.

License and Version Info
<http://www.entourage.mvps.org/version/license_version.html#reset>