computer updated lost all old emails and files on outlook

[Ashley marshall]

recently had my computer cleaned of viruses and updated with new programs
including a newer version of outlook .. seem to have lost all my files
containing my emails - 6 years !!!.. Need to know if they are stored on
computer or via a server ,.. How do iget them back .. please help !!!!!
thanks
Ashley

 

[Brian Tillman [MVP-Outlook]]

recently had my computer cleaned of viruses and updated with new programs
including a newer version of outlook .. seem to have lost all my files
containing my emails - 6 years !!!.. Need to know if they are stored on
computer or via a server ,.. How do iget them back .. please help !!!!!

If you did not make a copy of your Outlook data file before getting your PC
"cleaned", then you don't have it any more. It's gone.

 

[Brian Tillman [MVP-Outlook]]

recently had my computer cleaned of viruses and updated with new programs
including a newer version of outlook .. seem to have lost all my files
containing my emails - 6 years !!!.. Need to know if they are stored on
computer or via a server ,.. How do iget them back .. please help !!!!!

There is a chance it's still there. In Outlook, click File>Open>Outlook Data
File. See if there is more than one data file there. If so, open the one not
already opened and see if it contains your data.