Computer updated overnight: now cursor doesn't allow edit work in

J

JaneinPA

My computer installed a number of updates overnight & now I find problems in
Microsoft Word. The cursor will select things on the ribbons, but I can't
highlight text with it. I can type in a document, but I can't use the mouse
to do any kind of editing. My mouse works perfectly in every other program.

This is a widespread problem, since I read many other people on the web who
have just experienced the same thing with this update.

Does Microsoft know about it? How do I fix this?
 
J

JaneinPA

Just an addition: When I close Word, I get an error message as if the
program crashed. Then it attempts to recover my document and starts up
again. Cursor still doesn't work!
 
J

JaneinPA

Just an addition: When I close Word, I get an error message as if the
program crashed. Then it attempts to recover my document and starts up
again. Cursor still doesn't work!
 
M

Mothermac

I have the exact same problem! I can't edit a document in Word unless I move
the arrow keys up or down to get to the area to change - because my mouse
won't work, and when I close word, I get the error message also. Help! I've
got stuff I need to get done right away!
 
V

VickiC

I'd be really interested to know if you were able to fix this problem, as
I've had exactly the same thing happen with Microsoft Word on my laptop.
 
V

VickiC

Just an addition: I have fixed the problem on my laptop. Found instructions
on the Microsoft Support Website.

1. To resolve this problem you need to first exit all Office programs.
2. Click Start (bottom left corner of screen)
3. Type: regedit (in the start search box, and then press enter)
* If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue
4. Locate, then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
5. On the Edit menu, click Delete, and then click Yes
6. Exit Registry Editor
7. Restart Word

Good luck, it worked for me. There was a warning saying that these
instructions must be followed to the letter, or it could cause more serious
problems.
 
S

Subhash

still i have the same problem after doing that if some one else can help me
thn pls help thanks in advance.
 

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