Computer won't read files.

[Gaile Storm]

When we try to open files in Excel or Word the computer
tells us that the file can't be read or it is
unavaileable. Dose anybody know why we can't retrieve our
files?
Thank You,
Gaile Storm

 

[JulieD]

Hi Gaile

it might help if you let us know:
-your operating system
-version of excel & word you have installed, including service packs (found
under help / about)
- whether this is a new problem
- whether you can create files in these programs
- if you can create and save can you then open & view these files?
and anything else that may impact on using these files.

Cheers
JulieD

 

[CLR]

If you're trying to get these files off a network, could be that you don't
have "rights" assigned by your MIS dept............and if you've always had
rights to those files/directories, maybe they've been changed, either
accidently or intentionally.


Vaya con Dios,
Chuck, CABGx3