Conflict between OL 2K3 and Eudora

[ProCad Jen]

My users were previously using Eudora and have now switched to OL2K3. When
they click a link in an email in OL, it opens Eudora. when I checked the
"Set Program Accesses and Defaults", on the Microsoft Tab, it shows Outlook
Express as the email client, and won't let me change it to "Use my current
Microsoft e-mail program". "Custom" is set to "Use my current e-mail
program" and "Enable access to this program" is checked off; Non-Microsoft
says "E-mail program: Use my current e-mail program".

Where else should I look? Note as well, that it has not asked if Outlook
should be the default email program.

Any ideas?

Jennifer

 

[Brian Tillman]

My users were previously using Eudora and have now switched to OL2K3.
When they click a link in an email in OL, it opens Eudora. when I
checked the "Set Program Accesses and Defaults", on the Microsoft
Tab, it shows Outlook Express as the email client, and won't let me
change it to "Use my current Microsoft e-mail program". "Custom" is
set to "Use my current e-mail program" and "Enable access to this
program" is checked off; Non-Microsoft says "E-mail program: Use my
current e-mail program".

Where else should I look?

IN Internet Explorer, click Tools>Internet Options>Programs. What's in the
"E-mail" field?

 

[ProCad Jen]

Hi Brian - it said - Outlook Express - I've changed it MS Outlook and it
works now - thanks! I would never have thought to look there.

Jennifer

 

[Brian Tillman]

Hi Brian - it said - Outlook Express - I've changed it MS Outlook and
it works now - thanks!

You're welcome.