connecting to SBS 2003

C

CMUbrett

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: imap

I am simply trying to connect to my sbs 2003 server on the network to access my email. I have tried continuously to verify the account settings and nothing seems to be incorrect.

When creating an account, I have setup the Entourage Mail to use an IMAP account with all the correct incoming and outgoing mail server information. It seems to connect but then continually tells me that I have the wrong username/password. That is false. ALL my information is correct. Yet nothing I do is letting me connect. I have the correct Account ID. I have the correct IMAP server, (have tried all the same settings with POP too) and SMTP server settings. The username and password are correct because when I enter them in Outlook Web Access everything works just fine. It's like Entourage doesn't know how to communicate correctly with anything!!

PLEASE HELP
 
D

Diane Ross

It's like Entourage doesn't know how to communicate correctly with anything!!

Sometimes it's as simple as you copied a space that causing the problem. Try
typing in the data.

Run Keychain First Aid. You also might want to actually delete the keychain
entries for that account and the actual account in Entourage and enter new.
This does not mean delete the data in the account but the account itself.

One of the Exchange experts might be able to offer more help. Until then see
this link:

<http://www.entourage.mvps.org/exchange/exchangeathome.html>
 
W

William Smith [MVP]

I am simply trying to connect to my sbs 2003 server on the network to
access my email. I have tried continuously to verify the account
settings and nothing seems to be incorrect.

When creating an account, I have setup the Entourage Mail to use an
IMAP account with all the correct incoming and outgoing mail server
information. It seems to connect but then continually tells me that I
have the wrong username/password. That is false. ALL my information
is correct. Yet nothing I do is letting me connect. I have the
correct Account ID. I have the correct IMAP server, (have tried all
the same settings with POP too) and SMTP server settings. The
username and password are correct because when I enter them in
Outlook Web Access everything works just fine. It's like Entourage
doesn't know how to communicate correctly with anything!!

SBS comes with Exchange Server. Why are you trying to connect via IMAP,
which would be unusual? Are you sure IMAP is the correct protocol and
not Exchange?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
E

Ed Kimball

SBS comes with Exchange Server. Why are you trying to connect via IMAP,
which would be unusual? Are you sure IMAP is the correct protocol and
not Exchange?

FWIW, the community college I work for uses Exchange but asks us to access
our e-mail remotely via IMAP (or OWA).
 
W

William Smith [MVP]

Ed said:
FWIW, the community college I work for uses Exchange but asks us to access
our e-mail remotely via IMAP (or OWA).

It's certainly not "wrong" to ask you do that if they have a valid
reason. I just think it's a waste to not take advantage of the extra
features that make it "Exchange". Otherwise, plenty of open source or
alternative mail server applications exist that would serve just as well.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
B

Barry Wainwright

Ed said:
FWIW, the community college I work for uses Exchange but asks us to access
our e-mail remotely via IMAP (or OWA).

If they are telling you to use OWA, you can safely use Entourage
instead. The current version of Entourage uses the WebDAV protocol,
exactly the same as OWA uses, so using Entourage is, to the server,
identical to using an OWA client.

All you need to do in Entourage is put the OWA access address into the
server address field in the exchange account set up dialogs - the
address usually looks something like:

https://server.company.com/Exchange/
 
E

Ed Kimball

Ed Kimball wrote: ....

If they are telling you to use OWA, you can safely use Entourage
instead. The current version of Entourage uses the WebDAV protocol,
exactly the same as OWA uses, so using Entourage is, to the server,
identical to using an OWA client.
That may be true of the "current" version of Entourage, but it's not true of
E 2004, is it? I have no intention of "upgrading" to Office 2008 because I
use VBA macros in Excel. :)
All you need to do in Entourage is put the OWA access address into the
server address field in the exchange account set up dialogs - the
address usually looks something like:

https://server.company.com/Exchange/
Thanks anyway.
 
D

Diane Ross

Ed Kimball said:
That may be true of the "current" version of Entourage, but it's not true of
E 2004, is it? I have no intention of "upgrading" to Office 2008 because I
use VBA macros in Excel. :)

You can use both 04 and 08 at the same time. Entourage 2008 is worth the
upgrade.
 
E

Ed Kimball

You can use both 04 and 08 at the same time. Entourage 2008 is worth the
upgrade.

I find it hard to justify spending $130 just to upgrade Entourage if I'm not
going to use the rest of Office 2008. (Translation: "I'm too cheap to buy
the upgrade just for Entourage.")
 
C

CMUbrett

I don't have Exchange as an option for the computer I'm trying to install this on because it isn't the premier or whatever edition. And like Ed said, I don't see any reason to spend the extra money just to activate Exchange as an option. That being the case, what would I have to do to get the whole thing working for EITHER IMAP or POP??
 
B

Barry Wainwright

Ed said:
That may be true of the "current" version of Entourage, but it's not true of
E 2004, is it? I have no intention of "upgrading" to Office 2008 because I
use VBA macros in Excel. :)

It is true of both 2004 & 2008.

Just make sure that 2004 is updated to the current release - there were
several enhancements to exchange along the way.
 
B

Barry Wainwright

Ed said:
I find it hard to justify spending $130 just to upgrade Entourage if I'm not
going to use the rest of Office 2008. (Translation: "I'm too cheap to buy
the upgrade just for Entourage.")

no need to. 04 will work just fine with exchange. Try it :)
 
C

CMUbrett

I think people might have strayed from what my original question was and have addressed each other instead of the initial inquiry. Please help.
 
E

Ed Kimball

no need to. 04 will work just fine with exchange. Try it :)

From previous thread: connecting to SBS 2003

Barry,

I took your advice and learned how to connect Entourage 2004 to the
college's web site. It's working fine, but I don't see any real advantage
over the previous IMAP connection. What am I missing?
 
C

Corentin Cras-Méneur

Ed Kimball said:
I took your advice and learned how to connect Entourage 2004 to the
college's web site. It's working fine, but I don't see any real advantage
over the previous IMAP connection. What am I missing?

You should be able to sync calendar events and contacts. That's a big
plus.

Corentin
 
E

Ed Kimball

You should be able to sync calendar events and contacts. That's a big
plus.

Corentin

Aha! Thanks for the tip.

Apparently the college doesn't keep its calendar and contacts in Exchange,
or not so that I can get them. If I right click on either one and click
synchronize now, nothing happens. Should I be doing something else?
 
C

Corentin Cras-Méneur

Ed Kimball said:
Aha! Thanks for the tip.

Apparently the college doesn't keep its calendar and contacts in Exchange,
or not so that I can get them.

Well that's something different. That would be resources-sharing.
Entourage supports Public FOlders (with limitations) and you could be
able to subscribe to a shared calendar through this approach, but that's
not what I was talking about.
I was talking about your own calendar and address book. If you sync them
through Exchange, that means that you can have access to both resources
from anywhere (and sync them from one Mac to the other)
If I right click on either one and click
synchronize now, nothing happens. Should I be doing something else?

Not sure what you clicked on. If it is your calendar and address book,
nothing is going to magically show up unless you place something inside
;-)

Copy your contacts to the address book in your exchange account for
isntance, then connect through OWA (Outlook Web Access) to see if the
contacts show up there.

Corentin
 
C

CMUbrett

So I posted a question to this forum and no one answered anything, you guys just strayed off onto your own topic and disregarded the initial inquiry... How does this help?? Please, if you would, go back to the topic and address my question. I have no use for this side conversation, and am extremely confused as to how things got so off track. Please help, I thought that was the purpose these forums!

Thank you!!
 
W

William Smith [MVP]

So I posted a question to this forum and no one answered anything,
you guys just strayed off onto your own topic and disregarded the
initial inquiry... How does this help?? Please, if you would, go back
to the topic and address my question. I have no use for this side
conversation, and am extremely confused as to how things got so off
track. Please help, I thought that was the purpose these forums!

You left the conversation for a while. :)

Quick question for you: Are you sure your Exchange administrators have
enabled IMAP on your Exchange server?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 

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