Connection Problem Entourage EWS "Not Connected"

[goepp]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Entourage: 13.0.0
OSX: 10.5.7

hello!

use entourage 13.0.0 since month to connect to our exchange over ews.

since sunday i had problem. i get no connection to my account. i only see the "Not Connected" string in the tree view right to 2 my account.

the access with the iphone over ews is still working. i get also the access by using owa.
there are no changes on the backend and on the client.

 

[William Smith [MVP]]

use entourage 13.0.0 since month to connect to our exchange over ews.

since sunday i had problem. i get no connection to my account. i only
see the "Not Connected" string in the tree view right to 2 my
account.

the access with the iphone over ews is still working. i get also the
access by using owa. there are no changes on the backend and on the
client.

This is still a beta. You need to report problems on Connect where you
downloaded the beta.

Your iPhone does not use EWS for connecting, so that's not a good
comparison.

Find out where the problem occurs. You need to test connecting using:

1. A different identity (Entourage menu --> Switch identity)
2. A new user account (Apple menu --> System Preferences... -->
Accounts)
3. A different Mac with the EWS beta.
4. A different Exchange account.
5. With the old Entourage 12.1.7 (non-EWS) client.

--

bill

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