Connector still asking for subscription

[donnythebowler]

I just signed up for Hotmail Plus 2 days ago. I am trying to connect my
Hotmail to Outlook 2007 using the Outlook Connector plug-in. It is still
informing me that I need a subscription. I thought I was obtaining a
subscription by signing up for Hotmail Plus. The popup that is displayed
says "Outlook Connector is available only to subscribers. Do you want to
subscribe now?" Clicking yes just opens up the help file. Clicking no just
dismisses the popup. The Connector log file has a bunch of messages similar
to:

"Time: 5/3/2007 7:49:15 AM
Error in Calendar
Outlook Connector is available only to subscribers."

I have recently installed the Outlook Connector plug-in for Outlook 2007.
I am trying this on Vista and I am using Outlook 2007.

When I add my Hotmail Plus account information *without* using the Outlook
Connector, it works just fine. The problem is that it is a normal HTTP
account and the contacts and calendar are not synchronized (because Outlook
Connector is not being used). The problems occur only when I try to use
Outlook Connector.

I have tried the Outlook Connector on a Windows XP machine running Outlook
2003. I saw the same problem. I installed an update that was recommended
(KB904942) and tried again (on the XP machine) and saw the same problem. So,
it appears that the hotfix did not solve the issue even on XP.

Thanks.

 

[Milly Staples [MVP - Outlook]]

Have you talked to the Hotmail Plus support staff yet?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, donnythebowler asked:

| I just signed up for Hotmail Plus 2 days ago. I am trying to connect
| my Hotmail to Outlook 2007 using the Outlook Connector plug-in. It
| is still informing me that I need a subscription. I thought I was
| obtaining a subscription by signing up for Hotmail Plus. The popup
| that is displayed says "Outlook Connector is available only to
| subscribers. Do you want to subscribe now?" Clicking yes just opens
| up the help file. Clicking no just dismisses the popup. The
| Connector log file has a bunch of messages similar to:
|
| "Time: 5/3/2007 7:49:15 AM
| Error in Calendar
| Outlook Connector is available only to subscribers."
|
| I have recently installed the Outlook Connector plug-in for Outlook
| 2007.
| I am trying this on Vista and I am using Outlook 2007.
|
| When I add my Hotmail Plus account information *without* using the
| Outlook Connector, it works just fine. The problem is that it is a
| normal HTTP account and the contacts and calendar are not
| synchronized (because Outlook Connector is not being used). The
| problems occur only when I try to use Outlook Connector.
|
| I have tried the Outlook Connector on a Windows XP machine running
| Outlook 2003. I saw the same problem. I installed an update that
| was recommended (KB904942) and tried again (on the XP machine) and
| saw the same problem. So, it appears that the hotfix did not solve
| the issue even on XP.
|
| Thanks.

 

[donnythebowler]

Yes I have. Actually, they eventually sent me to this forum. Email is the
only support option for anything other than billing inquiries. So, since
they have not been able to help, I am trying this as a last resort.

I have even talked to the outlook software support staff about this exact
issue.

-Aaron