Conpatilibility Pack stops working after SP3 installed

[Genie75]

After much testing, I found that the compatibility pack works fine with Word
2003 until I install SP3. Then it doesn't work anymore. So I have had to roll
back users to pre-SP3.

I even tried grabbing the newest version of the compatibility pack off the
web site as well, and that didn't help either.

Has anyone else experienced this? Is there a fix?

 

[Genie75]

I should mention that it is only some of our old .doc files that stop getting
reformatted correctly.

Some still work but others only work with SP2 and in in SP3.

 

[Bob Buckland ?:-\)]

Hi Genie,

Could you provide a bit more detail on this please? .doc files wouldn't be handled by the Office 2007 compatibility pack unless
you're resaving as .docx/.docm, for example.

What is different than befor as far as formatting?

===============
I should mention that it is only some of our old .doc files that stop getting
reformatted correctly.

Some still work but others only work with SP2 and in in SP3. >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Genie75]

Hi Bob,
I really don't know what is different about the format. I looked at the
date the file was created and it was created on May 22/08. So I believe it
was created with Word 2003, as most users don't have 2007 yet.
I can open the document fine with Word 2007, and Word 2003 SP2. But it
gives this list of formats to choose from for Word 2003 SP3 and I tried
selecting different formats, but can't seem to find the right one that will
open it successfully. When it does open it, it looks like a binary file.
For now, we just rolled that user back to Word 2003 SP2.

Genie