Constant Error Message when Outlook is opened

M

Mary Beth

I have a recurring problem when opening Outlook. I am running Windows XP
Home Edition. Every time I open Outlook, 4 reminders pop up. When I try to
dismiss them, I get the window ‘Cannot turn off the reminder. You may be
reminded again. Cannot locate recurrence information for reminder’. I have
read earlier posts, and have tried to find the .pst files to fix them. I was
unable to run outlook.exe/cleaneminders, getting the error message "Windows
cannot find 'outlook.exe/cleanreminders'. Make sure you typed the name
correctly, and then try again." I also just tried to search for .pst files
on the computer, but it couldn't find any. Can anyone help me?
 
V

Vince Averello

Put a space between Outlook.EXE and /cleanreminders. See if that works
better.
 
D

Diane Poremsky [MVP]

Did you close outlook and verify it was closed (task manager, processes tab)
before reopening it using the switch?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]
 
V

Vince Averello

Is Outlook (and Office) installed in the default location? For Office 2007
that would be C:\Program Files\Microsoft Office\Office12
 
M

Mary Beth

yes it is installed there.

Vince Averello said:
Is Outlook (and Office) installed in the default location? For Office 2007
that would be C:\Program Files\Microsoft Office\Office12
Click to expand...
 
V

Vince Averello

OK, then in the Run box try entering this:
"C:\Program Files\Microsoft Office\Office12\Outlook.EXE" /cleanreminders
 
M

Mary Beth

Tried this - did not solve the problem.

Vince Averello said:
OK, then in the Run box try entering this:
"C:\Program Files\Microsoft Office\Office12\Outlook.EXE" /cleanreminders
Click to expand...
 
V

Vince Averello

Out of curiosity, did it get rid of the error message about the program not
being found?
 
M

Mary Beth

I've been reading some older posts regarding this problem, and noticed a
suggestion to create a new PST - how would I do that?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Reminders can't be cleared in Outlook 2007 12
Error outlook.com 0xc0000005 trying to open custom controls 0
Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
Outlook 365 Signatures 0
Error message: "Word found unreadable content in FILENAME. Do you want to recover the contents of this document? 0
How do I eliminate reminder for deleted appointment? 2
repair corrupt data in outlook calendar- can't open or dismiss 1
Recurring Calendar entry reminder 1

Top