constant error report.

[91silverwings]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Hi, I keep getting an error report every time I try to open word, powerpoint, and excel. It just says that it has "encountered a problem and needs to close." They were working fine yesterday.

Here's the report:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-01-18 16:00:52 -0600
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.2.3.091002
Crashed Module Name: MicrosoftOLE
Crashed Module Version: unknown
Crashed Module Offset: 0x000076a6
Blame Module Name: MicrosoftOLE
Blame Module Version: unknown
Blame Module Offset: 0x000076a6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x01a686a6 in _RegInitialize + 0x000008CE (MicrosoftOLE + 0x000076a6)
# 2 0x01a688e6 in _RegInitialize + 0x00000B0E (MicrosoftOLE + 0x000078e6)
# 3 0x01a67010 in _RegFlush + 0x00000506 (MicrosoftOLE + 0x00006010)
# 4 0x01a67daf in _RegOpenKey + 0x00000045 (MicrosoftOLE + 0x00006daf)
# 5 0x01b592d3 in _IsolateFilename + 0x00000095 (MicrosoftOLEAutomation + 0x0003e2d3)
# 6 0x01b5b585 in _LoadRegTypeLibOfSzGuid + 0x00000057 (MicrosoftOLEAutomation + 0x00040585)
# 7 0x01b5b9c8 in _LoadRegTypeLib + 0x000000CE (MicrosoftOLEAutomation + 0x000409c8)
# 8 0x0418c234 in _ChartInitialize + 0x00000078 (MicrosoftChartPlugin + 0x0008e234)
# 9 0x016f678e in _McpInitializeAllFrameworks + 0x000002C6 (MicrosoftComponentPlugin + 0x0005178e)
# 10 0x016f66cd in _McpInitializeAllFrameworks + 0x00000205 (MicrosoftComponentPlugin + 0x000516cd)
# 11 0x005fde02 in _wdGetApplicationObject + 0x000E4894 (Microsoft Word + 0x005fce02)
# 12 0x00175a4c in __mh_execute_header + 0x00174A4C (Microsoft Word + 0x00174a4c)
# 13 0x00c49912 in _wdCommandDispatch + 0x0031495E (Microsoft Word + 0x00c48912)
# 14 0x00c49945 in _wdCommandDispatch + 0x00314991 (Microsoft Word + 0x00c48945)

X86 Thread State:
 eax: 0x00000000 ebx: 0x01a6862a ecx: 0xa0b03fa4 edx:0x0493bca0
 edi: 0x00000001 esi: 0x0493bcac ebp: 0xbffff368 esp:0xbffff330
  ss: 0x0000001f eip: 0x01a686a6 cs: 0x00000017 ds:0x0000001f
  es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010213

Thread 1:

# 1 0x9174c03a in __dispatch_hw_config + 0x9158F0B2 (libSystem.B.dylib + 0x0002703a)
# 2 0x9174bbf9 in __dispatch_hw_config + 0x9158EC71 (libSystem.B.dylib + 0x00026bf9)
# 3 0x9174b98a in __dispatch_hw_config + 0x9158EA02 (libSystem.B.dylib + 0x0002698a)
# 4 0x9174b401 in __dispatch_hw_config + 0x9158E479 (libSystem.B.dylib + 0x00026401)
# 5 0x9174b246 in __dispatch_hw_config + 0x9158E2BE (libSystem.B.dylib + 0x00026246)

X86 Thread State:
 eax: 0x0000016b ebx: 0x9174c6a2 ecx: 0xb0080d4c edx:0x9174c03a
 edi: 0xa020b1ac esi: 0xb0080ec8 ebp: 0xb0080ee8 esp:0xb0080d4c
  ss: 0x0000001f eip: 0x9174c03a cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 2:

# 1 0x9174b092 in __dispatch_hw_config + 0x9158E10A (libSystem.B.dylib + 0x00026092)
# 2 0x9174b246 in __dispatch_hw_config + 0x9158E2BE (libSystem.B.dylib + 0x00026246)

X86 Thread State:
 eax: 0x00100170 ebx: 0x9174b289 ecx: 0xb0102f6c edx:0x9174b092
 edi: 0x05013750 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
  ss: 0x0000001f eip: 0x9174b092 cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286

Thread 3:

# 1 0x917258ee in __dispatch_hw_config + 0x91568966 (libSystem.B.dylib + 0x000008ee)
# 2 0x917c6338 in __dispatch_hw_config + 0x916093B0 (libSystem.B.dylib + 0x000a1338)
# 3 0x01beb271 in _MerpCopyURLForActiveDocsCache + 0x00000E5D (merp + 0x00007271)
# 4 0x01beb80d in _MerpCopyURLForActiveDocsCache + 0x000013F9 (merp + 0x0000780d)
# 5 0x01beb7c0 in _MerpCopyURLForActiveDocsCache + 0x000013AC (merp + 0x000077c0)
# 6 0x01bead61 in _MerpCopyURLForActi

 

[Diane Ross]

I keep getting an error report every time I try to open word, powerpoint, and
excel. It just says that it has "encountered a problem and needs to close."
They were working fine yesterday.

Have you tried restarting your computer? Have you installed any new software
since yesterday?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[Scot McCollum]

I'm getting the very same report?

Have you tried restarting your computer? Have you installed any new software
since yesterday?

 

[Diane Ross]

Did you try the suggestion? Have you tried in a new User?

--
Diane

I'm getting the very same report?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[Steven A. Smith]

I am having the same problem on my Mac. It says:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-03-31 08:05:35 -0400
Application Name: Microsoft Sync Services
Application Bundle ID: com.microsoft.entourage.syncservices12
Application Signature: MSS1
Application Version: 12.2.3.091001
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed: