Contact Appears Twice

[Dave D.]

Hi.

When I have a contact that has both an email address and a
fax number, that contact appears twice in my address book.
It's not a big deal if I open the address book, because
you can see which one is which.

But if you create "new mail" and click on "TO", you only
see the name of the contact, and you don't know which one
is the fax and which one is the email address.

I would like to know why the contact gets listed twice in
the first place and how can this be corrected.

HELP, GUYS!

Thanks in advance,

-Dave

 

[Robert Crayk MVP]

Because a fax number is a valid electronic address and this is why you would
see in a lookup field, there is a horizontal scroll bar in the lookup that
can be used to see what type of address it is otherwise you can remove the
number from the Fax field in the contact and place it in a non lookup field
or place an alpha character in front of the number in the Contact Fax field.
For what's it worth this has been "rectified" in the latest version by
allowing a sizeable show names dialogue