G
GreggP
I'm using Outlook 2007 and none of my contacts appear when I pick the address
book in Outlook. I have lots of contacts listed in the 'Contacts' section.
This problem appeared after a clean install of Windows 7 RC and reinstalling
Office Ultimate 2007. I migrated all the data and after a little tweaking got
most things working, except this...
It looks like this is a common problem, with this recommended solution from
the knowledge base:
http://support.microsoft.com/kb/287563
This behavior occurs because Outlook requires that you complete the
following steps before your contact information is available for you to
address messages by using your address book:
1. Install the Outlook Address Book service.
2. Mark your contact folder for use with your address book.
3. Specify either an e-mail address or a fax number for each item that you
want to appear when you address messages.
I followed these instructions, but it still didn't fix the problem.
First, I opened my Account Settings dialog (Tools->Account Settings); then
clicked on the Address Book tab. Since my 'Outlook Address Book' was listed,
I closed the dialog and moved on to step 2 (as per the instructions).
Secondly, I switched to 'Contacts' and opened the Contacts properties
(File->Folder->Properties for 'Contacts'), then I picked the Outlook Address
Book tab. The instructions tell you to check the box labeled "Show this
folder as an e-mail Address Book". However, this option is diabled or grayed
out and I cannot check the box.
Since step 2 didn't work, step 3 didn't make any sense. I don't know what
folder list they are referring to here.
book in Outlook. I have lots of contacts listed in the 'Contacts' section.
This problem appeared after a clean install of Windows 7 RC and reinstalling
Office Ultimate 2007. I migrated all the data and after a little tweaking got
most things working, except this...
It looks like this is a common problem, with this recommended solution from
the knowledge base:
http://support.microsoft.com/kb/287563
This behavior occurs because Outlook requires that you complete the
following steps before your contact information is available for you to
address messages by using your address book:
1. Install the Outlook Address Book service.
2. Mark your contact folder for use with your address book.
3. Specify either an e-mail address or a fax number for each item that you
want to appear when you address messages.
I followed these instructions, but it still didn't fix the problem.
First, I opened my Account Settings dialog (Tools->Account Settings); then
clicked on the Address Book tab. Since my 'Outlook Address Book' was listed,
I closed the dialog and moved on to step 2 (as per the instructions).
Secondly, I switched to 'Contacts' and opened the Contacts properties
(File->Folder->Properties for 'Contacts'), then I picked the Outlook Address
Book tab. The instructions tell you to check the box labeled "Show this
folder as an e-mail Address Book". However, this option is diabled or grayed
out and I cannot check the box.
Since step 2 didn't work, step 3 didn't make any sense. I don't know what
folder list they are referring to here.