Contact lists disappeared but still show up when sending emails...

[westy]

I am running Outlook 2007, I have not upgraded anything. These were there
and editable yesterday and I did not change any settings (knowingly).

I open up Outlook and when looking at contacts all my lists are now gone.
However when I send an email they still appear from the drop down list. I
need to be able to edit the lists but I cannot access them.

I have tried restarting outlook and my computer, I am not sure what the
issue is.

Does anyone know where they went?

Thanks

 

[Brian Tillman [MVP - Outlook]]

I am running Outlook 2007, I have not upgraded anything. These were there
and editable yesterday and I did not change any settings (knowingly).

I open up Outlook and when looking at contacts all my lists are now gone.
However when I send an email they still appear from the drop down list. I
need to be able to edit the lists but I cannot access them.

The pop-up list that you see when you begin to type in a recipient field of a
new message has nothing to do with your contacts. It is simply a list of
those addresses to which you have previously sent messages. See this for
tools to manipulate that list:
http://www.slipstick.com/problems/nicknamecache.asp

I have tried restarting outlook and my computer, I am not sure what the
issue is.

When you click the Contacts folder, what you you see? That's where all your
contacts should reside.

 

[westy]

Yes Brian, I am not talking about the pop-down list, I should have been more
clear.

When typing a new message, I click the "To:" button and another screen comes
up. Then on that screen there is a list of all of my contact groups (under
address book), with all the emails in their associated group. (i.e. The
contact groups are listed and I click one and all the users pop up.)

I do not need to manipulate the ones I automatically see there. I do not
see any of my contact lists when I go to the contacts tab. That is the
issue. They seem to be there in the system, but not when I go to the
contacts tab.

I can't seem to find an answer on google, so any help would be appreciated.

Thanks,
westy

 

[Brian Tillman [MVP - Outlook]]

When typing a new message, I click the "To:" button and another screen comes
up.

That's the Outlook Address Book view of your Contacts folders.

Then on that screen there is a list of all of my contact groups (under
address book), with all the emails in their associated group. (i.e. The
contact groups are listed and I click one and all the users pop up.)

I do not need to manipulate the ones I automatically see there. I do not
see any of my contact lists when I go to the contacts tab. That is the
issue. They seem to be there in the system, but not when I go to the
contacts tab.

What "Contacts tab" do you mean? Do you mean you click the Contacts button at
the bottom of the Navigation Pane? You should see all of the folders yo have
that contain contacts items. Try using hte Folder List view and see if you
see the contacts folders then.