Contact Lists Disappearing

[Jamie]

Windows XP SP2 - Outlook 2003 Small Business.

Outlook contacts not appearing/staying configured. Click on New to create a
new message, click TO: to choose recipient, nothing is there. In the show
names box, I click the contacts from the list. They appear. This setting
doesn't stay when outlook is closed. Two computers are sharing the pst file,
with the same email address. Both are configured the same way.

Any suggestions??

Thanks

 

[Brian Tillman]

Outlook contacts not appearing/staying configured. Click on New to
create a new message, click TO: to choose recipient, nothing is
there. In the show names box, I click the contacts from the list.
They appear. This setting doesn't stay when outlook is closed.

What is selected as the "Show this address list first" value on
Tools>Options in Address Book?

Two computers are sharing the pst file, with the same email address. Both
are configured the same way.

There is no way for two computers to share the same PST simultaneously and
even sharing it when only one Outlook is running at any one time ifs fraught
with danger. I'm not surprised you're seeing side effects.

 

[Mittu]

Hi,

Go to the Contact section and right click on Contact under 'My Contacts' and
go to Properties. Click on 'Outlook Address Book' tab and check the box which
says 'Show this folder as an email address book.'

Mittu