I could not find a solution for this problem on the internet and stumbled across something that worked.
I decided I would create a new BCM database and then import my data. FORTUNATELY I did not have to complete that process.
Here is what worked. I clicked on the Tools tab and selected Account Settings. I clicked on remove and selected Business Contact Manager. I then Clicked Add and created a new BCM database and created a contact and make sure I could view the History. I then removed/disconnected from the new BCM Database and RECONNECTED to the old one with the intent to export the contacts. I figured I might as well try to view the history one more time before I went to the next and slightly scary step in this process and was DELIGHTED to discover that the Demon had been plaguing my database had been exercised. In summary I believe that if you remove/disconnect from your BCM data base and then reconnect to it you will enjoy success. I encourage you to make sure you create a full backup of your BCM data prior to attempting the above so you will be protected in the event that things don?t go as well for you as they did for me.
Cheers,
Brent
Posted as a reply to:
BCM history will not display
I've encoutered the same problem. May I trouble you to expand a bit on what you mean when you say create a new Outlook Profile and configure BCM on it?
Thanks so much,
Brent
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