W
worldtrav9
Hello,
We sell world class tea to tea lovers around the country. We use Outlook
2000 Contacts for housing data about our tea lovers. This process has been
in place for 3 years and works well. We provide a very personalized service
thus keeping "notes" about orders and conversations. The Contact Notes
section is great for us -- it shows up along with the other important info of
name, address, email, phone.
The Notes section within Contacts is used to store the date and type of
order -- or -- any info applicable. For example:
2/17/10 -- online order
2/10/10 -- phone order
1/10/10 -- amzn order
We are trying to import data from our Amazon Store to our Outlook 2000
Contacts. The import process works well most of the time. (We were manually
entering each Amazon Order contact info into our Outlook --- now too many
orders to do this approach).
We need advice/help how to correct the following situations that are not
importing correctly:
When a customer orders again -- we already have a contact page in outlook.
We want to "add" to that contact page. We do not want to have a second one.
We do not want to have a duplicate one. We do not want to override prior
data. We need to "add" to the "NOTES" section while keeping the previous
"NOTES" info in place.
Thanks in advance for your help!
Lana
What TEA is Lana enjoying today?
Snowflake black tea with coconut and almond. Order online or at the cottage.
Lana's The Little House
A beautiful handcrafted storybook English Cottage, complete with English
Gardens
Tours, Gardens, Teas, Workshops, Gifts
P.O. Box 267
Forestville, NY 14062
Phone: (716) 965-2798
Shop Online for exquisite TEAS, memorable SCONES, AMISH RUGS and more
http://www.LanasTheLittleHouse.com
We sell world class tea to tea lovers around the country. We use Outlook
2000 Contacts for housing data about our tea lovers. This process has been
in place for 3 years and works well. We provide a very personalized service
thus keeping "notes" about orders and conversations. The Contact Notes
section is great for us -- it shows up along with the other important info of
name, address, email, phone.
The Notes section within Contacts is used to store the date and type of
order -- or -- any info applicable. For example:
2/17/10 -- online order
2/10/10 -- phone order
1/10/10 -- amzn order
We are trying to import data from our Amazon Store to our Outlook 2000
Contacts. The import process works well most of the time. (We were manually
entering each Amazon Order contact info into our Outlook --- now too many
orders to do this approach).
We need advice/help how to correct the following situations that are not
importing correctly:
When a customer orders again -- we already have a contact page in outlook.
We want to "add" to that contact page. We do not want to have a second one.
We do not want to have a duplicate one. We do not want to override prior
data. We need to "add" to the "NOTES" section while keeping the previous
"NOTES" info in place.
Thanks in advance for your help!
Lana
What TEA is Lana enjoying today?
Snowflake black tea with coconut and almond. Order online or at the cottage.
Lana's The Little House
A beautiful handcrafted storybook English Cottage, complete with English
Gardens
Tours, Gardens, Teas, Workshops, Gifts
P.O. Box 267
Forestville, NY 14062
Phone: (716) 965-2798
Shop Online for exquisite TEAS, memorable SCONES, AMISH RUGS and more
http://www.LanasTheLittleHouse.com