Contact server for information every time I open an email? Why

R

RobFnk

The past week every time I try to open an email I get a message box saying
"contacting server for information". I can not cancel or close the box until
it is done. It happens mainly with emails that contain graphics. I am using
a PC and do not have a separate server. I have never had this problem until
the last few days. Any ideas as to where my problems is would be greatly
appreciated.
thanks, Rob
 
R

Roady [MVP]

It is hard to say what is going on without knowing any configuration
details.
At the very least include your version of Outlook, the mail account type
that you are using and where the dialog appears (pop-up, new dialog,
tooltip, etc...).
 
R

RobFnk

Roady said:
It is hard to say what is going on without knowing any configuration
details.
At the very least include your version of Outlook, the mail account type
that you are using and where the dialog appears (pop-up, new dialog,
tooltip, etc...).



-----



I am using Outlook 2007, My mail type is POP/SMTP, I box pops up in the middle or the screen with the heading Microsoft Office Outlook than the message in the middle of the box that says "contacting server for information" It will remain up anywhere from a few seconds to over a minute.
Thanks Rob
 
R

ritzput

The past week every time I try to open an email I get a message bo
saying
"contacting server for information". I can not cancel or close the bo
until
it is done. It happens mainly with emails that contain graphics. I a
using
a PC and do not have a separate server. I have never had this proble
until
the last few days. Any ideas as to where my problems is would b
greatly
appreciated.
thanks, Rob

I'm getting same error message lately :"contacting serve for information
box pops up (& freeze any further Outlook activity for 15-30 seconds) whe
ever this particular email is highlighted in the preview pane.

This started few weeks ago and wonder if this is an Office update issue
Have tried searching on Microsoft Help and nothing!!!

I've searched Microsoft and no solutions. cntrl-shft-F9 doesnt' work i
only have 1 account i log into
 
R

Roady [MVP]

Which version of Outlook are you using?
Which mail account type are you using?
Is this only happening for one specific message or for every message that
you receive?
 

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