Contacts / Address Book Inconsistencies

A

Andrew Diwik

I am using MS Outlook 2003. But, I am finding
inconcistencies between my Contacts listing and my address
book listing. Specifically:

1. Some records listed in the "Contacts" folder are not
shown in the address book
2. Some records properly entered (i.e. data is entered
into the correct fields) into the "Contacts" folder are
shown in the address book as "first name / last name"
rather than the selected preference of "last name / first
name."

This is EXTREMELY frustrating. To make sure everything
was properly configured, I de-linked and then relinked the
OAB to the Contacts folder (OAB listed in the Directories
and Address Books list; Contacts folder listed).

Any guidance on how to resolve these issues? Thanks!
 
R

Russ Valentine [MVP-Outlook]

We need more information than you have provided. Tell us more about which
Contacts are not appearing. Make sure these Contacts do indeed have valid,
resolved, electronic addresses. If you imported them, those fields may be
corrupt.

I don't understand how you selected "last, first" for the sort order of the
Address Book. There is no such option. The sort options are "first, last" or
"File As..." which should lead you to your answer. Examine your File As...
fields.
 
A

Andrew Diwik

Russ - thank you for your timely response.

You were correct. I manually re-entered the e-mail
addresses into the contact records that were not showing
up in the address book (several I had originally imported
or cut and pasted from another application). These
contacts are now shown in the address book!

With respect to the listing / sort order, I had selected
the "file as" order which correctly specified the order I
wanted but was not consistently being displayed in the
address book. I inadvertently fixed the problem by
running the "Detect and Repair" option under the "Help"
option. Not sure why this worked but I am not complaining!

Thanks for your help.
-----Original Message-----
We need more information than you have provided. Tell us more about which
Contacts are not appearing. Make sure these Contacts do indeed have valid,
resolved, electronic addresses. If you imported them, those fields may be
corrupt.

I don't understand how you selected "last, first" for the sort order of the
Address Book. There is no such option. The sort options are "first, last" or
"File As..." which should lead you to your answer. Examine your File As...
fields.
--
Russ Valentine
[MVP-Outlook]
Andrew Diwik said:
I am using MS Outlook 2003. But, I am finding
inconcistencies between my Contacts listing and my address
book listing. Specifically:

1. Some records listed in the "Contacts" folder are not
shown in the address book
2. Some records properly entered (i.e. data is entered
into the correct fields) into the "Contacts" folder are
shown in the address book as "first name / last name"
rather than the selected preference of "last name / first
name."

This is EXTREMELY frustrating. To make sure everything
was properly configured, I de-linked and then relinked the
OAB to the Contacts folder (OAB listed in the Directories
and Address Books list; Contacts folder listed).

Any guidance on how to resolve these issues? Thanks!


.
 
R

Russ Valentine [MVP-Outlook]

When you change the Outlook Address Book sort order, it requires a restart
of the Service before the changes will appear.
--
Russ Valentine
[MVP-Outlook]
Andrew Diwik said:
Russ - thank you for your timely response.

You were correct. I manually re-entered the e-mail
addresses into the contact records that were not showing
up in the address book (several I had originally imported
or cut and pasted from another application). These
contacts are now shown in the address book!

With respect to the listing / sort order, I had selected
the "file as" order which correctly specified the order I
wanted but was not consistently being displayed in the
address book. I inadvertently fixed the problem by
running the "Detect and Repair" option under the "Help"
option. Not sure why this worked but I am not complaining!

Thanks for your help.
-----Original Message-----
We need more information than you have provided. Tell us more about which
Contacts are not appearing. Make sure these Contacts do indeed have valid,
resolved, electronic addresses. If you imported them, those fields may be
corrupt.

I don't understand how you selected "last, first" for the sort order of the
Address Book. There is no such option. The sort options are "first, last" or
"File As..." which should lead you to your answer. Examine your File As...
fields.
--
Russ Valentine
[MVP-Outlook]
Andrew Diwik said:
I am using MS Outlook 2003. But, I am finding
inconcistencies between my Contacts listing and my address
book listing. Specifically:

1. Some records listed in the "Contacts" folder are not
shown in the address book
2. Some records properly entered (i.e. data is entered
into the correct fields) into the "Contacts" folder are
shown in the address book as "first name / last name"
rather than the selected preference of "last name / first
name."

This is EXTREMELY frustrating. To make sure everything
was properly configured, I de-linked and then relinked the
OAB to the Contacts folder (OAB listed in the Directories
and Address Books list; Contacts folder listed).

Any guidance on how to resolve these issues? Thanks!


.
 
A

Andrew

Could the monitor of this newsgroup please change the e-
mail address of my original e-mail
to "(e-mail address removed)"? Naively, I used
a valid e-mail address and have since received an
inordinate amount of bogus spam. Thanks!
-----Original Message-----
Russ - thank you for your timely response.

You were correct. I manually re-entered the e-mail
addresses into the contact records that were not showing
up in the address book (several I had originally imported
or cut and pasted from another application). These
contacts are now shown in the address book!

With respect to the listing / sort order, I had selected
the "file as" order which correctly specified the order I
wanted but was not consistently being displayed in the
address book. I inadvertently fixed the problem by
running the "Detect and Repair" option under the "Help"
option. Not sure why this worked but I am not complaining!

Thanks for your help.
-----Original Message-----
We need more information than you have provided. Tell us more about which
Contacts are not appearing. Make sure these Contacts do indeed have valid,
resolved, electronic addresses. If you imported them, those fields may be
corrupt.

I don't understand how you selected "last, first" for
the
sort order of the
Address Book. There is no such option. The sort options are "first, last" or
"File As..." which should lead you to your answer. Examine your File As...
fields.
--
Russ Valentine
[MVP-Outlook]
Andrew Diwik said:
I am using MS Outlook 2003. But, I am finding
inconcistencies between my Contacts listing and my address
book listing. Specifically:

1. Some records listed in the "Contacts" folder are not
shown in the address book
2. Some records properly entered (i.e. data is entered
into the correct fields) into the "Contacts" folder are
shown in the address book as "first name / last name"
rather than the selected preference of "last name / first
name."

This is EXTREMELY frustrating. To make sure everything
was properly configured, I de-linked and then relinked the
OAB to the Contacts folder (OAB listed in the Directories
and Address Books list; Contacts folder listed).

Any guidance on how to resolve these issues? Thanks!


.
.
 
R

Russ Valentine [MVP-Outlook]

This group has no monitor and no one has that capability.
--
Russ Valentine
[MVP-Outlook]
Andrew said:
Could the monitor of this newsgroup please change the e-
mail address of my original e-mail
to "(e-mail address removed)"? Naively, I used
a valid e-mail address and have since received an
inordinate amount of bogus spam. Thanks!
-----Original Message-----
Russ - thank you for your timely response.

You were correct. I manually re-entered the e-mail
addresses into the contact records that were not showing
up in the address book (several I had originally imported
or cut and pasted from another application). These
contacts are now shown in the address book!

With respect to the listing / sort order, I had selected
the "file as" order which correctly specified the order I
wanted but was not consistently being displayed in the
address book. I inadvertently fixed the problem by
running the "Detect and Repair" option under the "Help"
option. Not sure why this worked but I am not complaining!

Thanks for your help.
-----Original Message-----
We need more information than you have provided. Tell us more about which
Contacts are not appearing. Make sure these Contacts do indeed have valid,
resolved, electronic addresses. If you imported them, those fields may be
corrupt.

I don't understand how you selected "last, first" for
the
sort order of the
Address Book. There is no such option. The sort options are "first, last" or
"File As..." which should lead you to your answer. Examine your File As...
fields.
--
Russ Valentine
[MVP-Outlook]
I am using MS Outlook 2003. But, I am finding
inconcistencies between my Contacts listing and my address
book listing. Specifically:

1. Some records listed in the "Contacts" folder are not
shown in the address book
2. Some records properly entered (i.e. data is entered
into the correct fields) into the "Contacts" folder are
shown in the address book as "first name / last name"
rather than the selected preference of "last name / first
name."

This is EXTREMELY frustrating. To make sure everything
was properly configured, I de-linked and then relinked the
OAB to the Contacts folder (OAB listed in the Directories
and Address Books list; Contacts folder listed).

Any guidance on how to resolve these issues? Thanks!


.
.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top