Contacts and Address Book discrepancy

[BenA]

I am frustrated by Outlook 2003 contacts & address book discrepancies. If I
load everything into contacts name fields correctly, and all my contacts
display my selected last name, first name order, why do I see something
different when I start a new message and look for names in the address book.
Some are last name first, and some are first name first for no obvious
reason. The only workaround I've found is to enter the entire name in the
last name contacts field as last name, first name. Am I doing something
wrong?

 

[Russ Valentine [MVP-Outlook]]

Of course. The settings you choose for your Contacts folder have nothing to
do with the settings you choose for the address book view. You must
configure the address book view settings separately, as we have posted here
countless times. Once again, just for you:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change… > Set your sort order there

 

[BenA]

Russ, thanks for your help. It wasn't quite that easy since my address book
had some names displayed each way for unknown reasons. I deleted the old
address book, restarted Outlook, generated a new address book from contacts
and followed your suggestions. That worked.

Of course. The settings you choose for your Contacts folder have nothing to
do with the settings you choose for the address book view. You must
configure the address book view settings separately, as we have posted here
countless times. Once again, just for you:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change… > Set your sort order there
--
Russ Valentine
[MVP-Outlook]

I am frustrated by Outlook 2003 contacts & address book discrepancies. If
I
load everything into contacts name fields correctly, and all my contacts
display my selected last name, first name order, why do I see something
different when I start a new message and look for names in the address
book.
Some are last name first, and some are first name first for no obvious
reason. The only workaround I've found is to enter the entire name in the
last name contacts field as last name, first name. Am I doing something
wrong?

 

[Russ Valentine [MVP-Outlook]]

Any configuration change you make to the Outlook Address Book view requires
a restart before it will appear. It is not necessary to remove and re-add
the address book service.
--
Russ Valentine
[MVP-Outlook]

Russ, thanks for your help. It wasn't quite that easy since my address
book
had some names displayed each way for unknown reasons. I deleted the old
address book, restarted Outlook, generated a new address book from
contacts
and followed your suggestions. That worked.

Of course. The settings you choose for your Contacts folder have nothing
to
do with the settings you choose for the address book view. You must
configure the address book view settings separately, as we have posted
here
countless times. Once again, just for you:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change… > Set your sort order
there
--
Russ Valentine
[MVP-Outlook]

I am frustrated by Outlook 2003 contacts & address book discrepancies.
If
I
load everything into contacts name fields correctly, and all my
contacts
display my selected last name, first name order, why do I see something
different when I start a new message and look for names in the address
book.
Some are last name first, and some are first name first for no obvious
reason. The only workaround I've found is to enter the entire name in
the
last name contacts field as last name, first name. Am I doing
something
wrong?