Contacts appear twice

B

bolivijec

I have reinstalled windows XP and all that comes with it (outlook
2003). I have overcame the hurdle of corrupted profile, so now I have
only one pst folder showing up. However I have problem with contacts.
I suspect that there are two of them somehow. When I reply to a email,
and press "to", I get empty contact list, and in the selection
window"show names from the" I get two "contacts" the first one is
empty the other has my addresses. I can rename the second one by going
to contacts properties, but it always shows as second on the list and
i cannot get rid of the first one. Any ideas, please.

Bolivijec
 
R

Russ Valentine [MVP-Outlook]

Outlook does not come with Windows XP.
You just need to remove the invalid reference to a previous Contacts folder
here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
 
B

bolivijec

Outlook does not come with Windows XP.

Ya I kind of know, but about 99% of people who istall XP install
office and use outlook... that is why the reference to XP and all that
comes with it...but that does not matter
You just need to remove the invalid reference to a previous Contacts folder
here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

Cool, that worked alright, I was thinking about this yesterday, but
did not dare much to remove the address book, especially at 3 am after
about 12 hours of one horor after another. So glad that somebody
confirmed it and it works. I had problem with a harddisk which had
some old and important data on it, so I was in bit of a panic, but a
night in a freezer fixed it, could get the data without a hitch.

Thanks again
Bolivijec
 
R

Russ Valentine [MVP-Outlook]

Not to worry. The Outlook Address Book contains no data. It only contains
links to data. So you only remove links or references to data while in the
Outlook Address Book and no data itself.
 

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