Contacts appearing twice on my contacts list

[ChuckW]

Hi,

I have several people in my contacts list that are appearing twice. It
turns out that the people who are appear twice have a business fax. For
example, if I click on the each of the duplicate names on the list, one is
their e-mail address and the other is there business fax. I would like to
exclude the fax number and have the contacts only appear once on my list. Is
there a way to do this?

Thanks,

 

[Sue Mosher [MVP-Outlook]]

Outlook considers fax numbers to be valid electronic addresses, since there are many client- and server-based components that can use such addresses.

One method to hide fax numbers from the address book is to prefix the fax number with one or more letters (maybe B for business fax, H for home, O for other). If the fax number begins with a letter, Outlook won't show it in the address book. This definitely works in Outlook 2000 and 2002.

There are a couple of utilities that can help you hide fax numbers from the address book. See http://www.rsoutlook.com/us/rshifa.htm and http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers).

Another way to avoid avoid having fax numbers appear in the address book is simply not to enter data in the fax fields. Put fax numbers in some other (non-phone) fields.

Microsoft has a Knowledgebase article at http://support.microsoft.com/?kbid=305361 that explains further. Note that this is behavior is normal for Outlook 97 and for Outlook 98 and 2000 in Corporate/Workgroup mode. It's a big change, though for users upgrading from Outlook 98 and 2000 in Internet Mail ONly mode.

 

[Noel All]

You would need to obfuscate the Fax entry in the Contact record i.e. put a
alpha character in front of the Fax number or remove the Fax number entirely
from that field. There are some utilities that will do this for you! Google
on "hide fax numbers"